Hi, I’m Deepak.

I’m a UX designer specializing in complex, high‑stakes applications where clarity matters more than polish.

As a contractor for the Centers for Medicare & Medicaid Services (CMS), I work at the intersection of federal policy and user experience, where correctness and speed aren't just nice to have—they are essential for millions of beneficiaries and providers.

Mission & Focus

I focus on workflows that are audit‑ready, teachable, and resilient under pressure. In the world of government health tech, design decisions carry significant operational and compliance consequences. I thrive on ensuring these systems are accessible, secure, and fully compliant with Section 508 standards.

Most of my work involves untangling dense requirements and competing constraints to create interfaces that people can use without thinking too hard. Recent projects have centered on multi‑step workflows, evidence‑heavy review processes, and decision‑making under strict regulatory rules. While some details are anonymized for confidentiality, the problems and solutions are real, reflecting authentic problem‑solving within federal frameworks.

Portrait.jpg
Fig 1.0 Deepak // UX Lead

How I Work

01

Clear hierarchy over visual noise

Information is structured for scanning and accuracy, not decoration.

02

Systems that scale

I build patterns that work for 10 items or 10,000, ensuring consistency across the CMS Design System.

03

Making tradeoffs explicit

I document the "why" behind every decision to ensure long‑term system integrity.

04

Designing for reality

I design for how people actually work in high‑stress environments, not just an idealized user journey.

05

Audit‑ready documentation

Every workflow is annotated for compliance, engineering handoff, and stakeholder clarity.

Outside of Work

I enjoy immersing myself in messy problems and staying with them until their logic becomes clear.

I love music and movies that reward repeat listening or watching; they influence how I think about pacing, structure, and mood in product work. I also enjoy exploring teardown‑friendly tech, analyzing media line‑by‑line, and experimenting with modular innovation challenges.

And I love driving. The focus required for navigating complex roads mirrors my design practice: understanding the rules of the road, anticipating edge cases, and making smooth, timely adjustments to reach the destination safely. These interests sharpen my attention to detail and keep my design practice playful and precise.